The Foundations of Strong Governance
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Please note all prices include VAT
Governor Induction and Refresher
If you are a Hackney maintained setting, this session is free of charge. Please book here.
Any schools outside of borough or an academy will need to pay £90 + VAT for this training unless you are a governance or primary/special package school.
This session will give you an insight into the crucial role of governance in supporting and challenging school leaders to develop and sustain excellent educational/wellbeing outcomes for all pupils. It will also illustrate how governance is becoming more complex, requiring greater accountability of educational standards and management of key risks.
Course objectives:
- Explore the three core functions of school governors: vision and direction, holding leaders accountable, and financial oversight.
- Address pressing issues such as the impact of cost-of-living, staffing challenges, and pandemic-related learning recovery costs.
- Delve into promoting equalities duties through the lens of Equity, Diversity, and Inclusion, with a focus on legal frameworks and practical strategies.
- Emphasise the importance of diverse governing boards, detailing how diversity enhances education quality and outcomes.
- Cover ethical behaviours expected of governors, providing examples of best practices and potential issues in governance.
This training is suitable for:
- New governors (induction)
- More experienced governors (refresher)
- Clerks
Facilitator: Madalina Brockmann
- Target audience:
- Primary
- Secondary
- Included in package:
- Primary
Strategic Leadership of Complaints and Stakeholder Engagement
If you are a Hackney maintained setting, this session is free of charge. Please book here.
Any schools outside of borough or an academy will need to pay £90 + VAT for this training unless you are a governance or primary/special package school.
Introduction
Complaints can be a big worry for all those involved. This session enables participants to understand how a school can manage concerns and complaints from parents and carers effectively and robustly. The session will focus on comprehensive strategies for parental engagement and early resolution, as well as formal strategies which include an understanding of the principles underlying complaints policies, and best practice in complaints handling and review. Participants will receive tips on how to manage communication, and deal with complex, persistent or aggressive complaints from parents. The session will offer guidance on how to strategically optimise both stakeholder engagement and the complaints procedure in order to resolve and close down concerns and complaints effectively. Governors will understand the role and structure of Complaints Appeal Panels. This session is applicable to diverse school types in various partnership and federation arrangements.
Course Overview
This course will focus on:
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Developing an understanding of school complaints process management, ensuring robust complaints handling mechanisms in line with legal requirements.
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The role of governors in the complaints process, including policy design and review, and ensuring lessons learned from complaints are fed back to the board and inform strategic decisions.
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How effective governing boards gather parental views, act on them appropriately and report results, and how parental voices can be used to inform the shaping and impact assessment of key decisions making.
Facilitators:
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Laura Stagg, Parent Engagement System Leader
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Madalina Brockmann, Governance Services Manager
- Target audience:
- Primary
- Secondary
- Included in package:
- Primary